Get Help

Unemployed or furloughed?

Our Food Pantry is open and can help. Currently, orders are filled on a drive-thru model to ensure social distancing. We have canned food, dairy, eggs, meat, fresh fruits and vegetables, personal care, and cleaning products. Contact our Main Office at 248-651-5836 to find out more.

Visits to the Main Office are by appointment. Please check back here for the most current announcements and process updates.

We are enrolling new clients, and updating current clients over the phone at this time.

  • Contact our Main Office at 248-651-5836.  If you leave a message, please provide the following information:

    • Name

    • City of Residence

    • Phone Number

We will return calls in the order we receive them.  We will be completing these services over the phone.  All clients are required to provide the following documentation during enrollment and re-enrollment/document updates:

  • Current Michigan State ID (Must be in Our Service Area)

  • Previous Year's Federal Income Tax Return (1040)

  • Official Documentation for All Household Members (ID's, Birth Cert., Guardianship Papers, etc.)

  • All Current Income Information:

    • Employment Pay Stubs, Unemployment Pay Stub, Workers Comp. Stub

    • DHHS Statement for Bridge Card, WIC, SNAP and/or any other Michigan Governmental Supplement Program

    • Social Security Letter(s)

    • Pension/401K/IRA statement

    • Child Support

  • We are encouraging clients to take a photo of each of these documents and send to the following email address  ranhappt@gmail.com.  We will print them and place in the client folder.

  • The alternative is to make a copy of the documents, place them in an envelope with a note documenting your name, phone number and  Neighborhood House Documentation Updates. Mail documents to 1720 South Livernois Rd, Rochester Hills, MI  48307.

    • You may also drop this envelope in our mailbox located at the entrance to our parking lot at the main office 1720 South Livernois Rd, Rochester Hills, MI  48307

 Case Management, DHHS, Utility, Budget Coaching, Career Mentoring Appointments

  • We will make every effort to conduct these appointments over the phone.

  • Your Case Manager will determine if the appointment requires a face to face. 

  • If your Case Manager requests a face to face and you are uncomfortable coming to the main office, your Case Manager will discuss alternatives with you.  

For ALL evictions or utility shutoffs the following information is required:

  • Along with the above documents, the following are also required:

  • An APPROVED SER (State Emergency Relief) decision letter for utility assistance from DHHS

  • Utility bills or account numbers

  • Please note- If you were denied utility assistance by DHHS, please call Neighborhood House for further instructions.

  • For Rental Assistance: copy of lease and ledger is required.